Frequently Asked Questions about Medical Records

• How do I obtain Medical Records?
  To obtain medical records, a patient must come into the Henryetta Medical Center's medical records department and fill out an authorization for release of information. The authorization must be signed by the patient. To obtain a copy of the authorization for release of information form, please click here.

  If the patient is unable to sign and another individual has power of attorney or legal guardianship of the patient, we must have a copy of the paperwork stating that person has the authority to act for the patient.

  If the patient lives out-of-town or is unable to come into the office, another person may pick up an authorization and take it to the patient. We can also mail or fax an authorization to an individual who is unable to come into our office.

  There is a charge for copying patient records. The charge is $0.25 per page when an individual is getting their own records.

• Can a physician request my Medical Records?
  If a physician is requesting records for continuum of care, we can release those records without patient consent (we do prefer to have a signed authorization by the patient). We Maintain a record of physician's requesting a patient's medical record, and what information was released. There is no charge for us to forward you medical record to the physician providing your continuum of care.

• Can my insurance request patient information?
  Insurance companies can get patient information when used for determining payment.

• How would a lawyer obtain patient information?
  Lawyers must have a signed authorization from the patient or proper court documentation approved by Hillcrest HealthCare System legal department prior to obtaining patient information.

• Can any type of authorization be used when requesting patient information?
  A valid Health Information Portability and Accountability Act (HIPAA) compliant authorization is required before we release any information. If we do not receive an authorization that meets HIPAA guidelines, the requesting individual will be contacted that we do not have a valid authorization and we do offer to send them one of our authorizations to complete and return for the records to be released.

  To obtain a copy of the authorization for release of information form, please click here.

  You may contact our medical records department with any questions regarding release of information. The number to call is 918-652-4463 ext 217.